Refund Policy

Refunds Information:

At Frinn, we value transparency and believe in providing you with all the information you need regarding refunds and cancellations. It's important to note that Frinn does not handle any cancellations; instead, these are managed by the individual businesses and service providers based on their own rules and regulations.

Cancellation Policies:

Each business and service provider affiliated with Frinn may have their own cancellation policies, which can vary widely. These policies typically outline rules regarding cancellations, rescheduling, and any associated fees. It is important to read and understand the specific cancellation policy of the business you are booking with, as it will govern any potential cancellations and refunds.

Provider Cancellation Rules and Fees:

Providers on Frinn may have different cancellation rules and fees in place, which can depend on factors such as the type of service, timing of cancellation, and other considerations. To ensure a smooth and clear understanding of these rules, we recommend that you carefully review the cancellation policy provided by the business or service provider when making a booking.

How to Review Cancellation Policies:

When booking a service through the Frinn app, you will typically have access to the specific cancellation policy for that particular business. This information is usually available during the booking process and may also be accessible through your booking confirmation.

Contacting the Business or Provider:

If you have questions about the cancellation policy or need to make changes to your booking, including cancellations, it's essential to directly contact the business or service provider. They will be able to provide you with detailed information about their policies and assist you with any necessary changes.

Frinn's Role:

Frinn serves as a platform connecting users with businesses and service providers in the beauty and wellness industry. While we strive to provide a user-friendly experience, we do not have control over individual providers' cancellation policies or fees. Our role is to facilitate bookings and ensure that you have access to the information you need to make informed decisions.

We encourage users to be proactive in reviewing and understanding the cancellation policies of the businesses they choose to book with to avoid any unexpected issues. If you have any questions or concerns related to a specific booking or cancellation, please reach out to the business or service provider directly for assistance.